Thank you very much for your continued patronage of Hotel Sonia Otaru.

Currently, there have been reports of suspicious emails and messages being sent to customers who have made accommodation reservations through the online travel booking site "Booking.com," impersonating hotels or booking sites.

These messages may contain fraudulent URLs that falsely claim to be reservation confirmations or payment procedures, prompting you to enter credit card information or personal details. Information entered on the redirected page could be obtained by third parties.

If by any chance you receive a suspicious email or message, please do not Access or enter personal information to the URL and delete it immediately. Neither Iconia Hospitality nor the properties will send you URLs to enter such information via email or messaging apps.

We kindly ask that you exercise caution to ensure your safety while using our services.